Contact Us

Users are encouraged to submit help tickets for help on any topic or issue related to the Rockfish cluster to help@rockfish.jhu.edu.

We respectfully request that you provide as much information as possible:

  • User ID at Rockfish.
  • Detailed explanation of the problem/issue.
  • Add snapshots if possible.
  • Path to the working directory, scripts and (slurm) output files.