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Help Tickets
Users are encouraged to submit help tickets for help on any topic or issue related to the Rockfish cluster to help@rockfish.jhu.edu.
We respectfully request that you provide as much information as possible:
- User ID at Rockfish.
- Detailed explanation of the problem/issue.
- Add snapshots if possible.
- Path to the working directory, scripts and (slurm) output files.
Address
Advanced Research Computing at Hopkins
5400 Lombard St
Baltimore, MD 21224