Help Ticket
Have you had a chance to review our technical documentation?
Still can’t find what you’re looking for?
Please submit a support ticket using the form below. One of our ARCH technical experts will follow up with you. When submitting a ticket, please provide as much detail as possible to help us quickly diagnose and resolve your issue. Helpful information includes:
- Full system paths for any scripts, files, or directories you are referencing
- Relevant times and dates the issue occurred
- Slurm Job IDs (if applicable)
- Any specific error messages that have brought you to contact us